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“The
traditional way of ‘breaking’ a horse is based on the
natural pecking order that exists in a herd,” Avery
explains. “When you break a horse, you say to it, ‘I’m
tougher and stronger and meaner than you are, and I can
outlast you.’” In 1960, Douglas McGregor’s seminal book,
The Human Side of Enterprise, described “Theory X,”
which sees workers as mules who need to be dominated.
“A broken horse will do
what you want but he may never do it willingly,” says Avery.
And if the rider or trainer drops his guard or weakens, the
horse may challenge him for dominance. “That’s how the
pecking order works,” Avery adds, “in a herd or in a
company.” |
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McGregor’s “Theory Y” said
that workers crave responsibility and achievement, and that
they will follow a leader who meets those needs.
“The training is stressful
for the horse because I’m trying to convince him to do
something he’s not sure he wants to do,” Avery explains,
“I’m pushing him outside his comfort zone. When he does what
I want him to, I reward him by easing the pressure. He
learns that doing what I want makes him more comfortable.
It’s just like giving praise, recognition, or some other
reward to an employee who’s performing well.” |